Shipping policy

Shipping Policy

We aim to deliver your MARIGOLD JEWELS jewelry safely and on time.

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Custom-made or pre-order items may take extra time — details will be mentioned on the product page.

Shipping Rates & Delivery Time

• Standard Shipping (Domestic): 4–7 business days

• Express Shipping (Domestic): 2–4 business days

• International Shipping: 7–15 business days (varies by country)

• Shipping costs are calculated at checkout.

Order Tracking

• Once your order ships, you will receive a tracking link via email or SMS.

Delays & Responsibility

• We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.

• Please ensure your shipping address is correct; we cannot replace orders sent to the wrong address provided by the customer.

Damaged or Lost Packages

• If your package arrives damaged, contact us within 48 hours with photos.

• If your package is lost in transit, we will assist you in filing a claim with the shipping carrier.