Refund policy
Return & Refund Policy
We want you to love your purchase from marigold jewels. If you are not completely satisfied, we’re here to help.
Returns
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We accept returns within 7 days of delivery for unused, unworn items in their original packaging.
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For hygiene reasons, Earrings and other pierced jewelry cannot be returned.
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Custom-made or personalized pieces are non-returnable unless they arrive damaged or defective.
Refunds
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Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
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Approved refunds will be processed within 5-7 business days to your original payment method.
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Shipping charges are non-refundable.
Exchanges
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We only replace items if they are defective or damaged upon arrival.
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Please contact us within 48 hours of delivery with photos if your item is damaged.
How to Return
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Email us at marigoldjewelsbyjp@gmail.com with your order number and reason for return.
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Our team will provide the return address and instructions.
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Pack your item securely and use a trackable shipping service.
Contact Us
If you have any questions about our return and refund policy, reach us at:
📧 marigoldjewelsbyjp@gmail.com
📞 +917228046818